Customer Support
Return & Exchange
Transparent return and exchange policy for a better shopping experience.
Return & Exchange Policy
We always try to deliver the best quality products. However, if you receive a damaged, defective or wrong item, you may request a return or exchange as per our policy.
Eligible Conditions
- Product received is damaged or defective.
- Wrong product has been delivered.
- Product must be unused and in original packaging.
- Return or exchange request should be raised within the allowed time period after delivery.
Non-Returnable Products
- Used, washed or damaged products by customer.
- Customized or specially made products.
- Products without original packaging or tags.
- Products damaged due to improper handling.
Exchange Process
To request an exchange, contact our support team with order details and product images. After verification, our team will guide you with the next steps.
Refund Policy
If refund is approved, it will be processed through the original payment method or any other approved method as per company policy.
Please keep product photos and unpacking video for faster verification.